Northeastern State University, Broken Arrow eLearning Center online continuing education courses

Frequently Asked Questions:

1 What documentation is provided if a student completes the course?

Students will receive a certificate of completion from the vendor directly. Most courses allow students to print certificates directly from their computer.

2 What credit cards does The eLearning Center accept?

Visa and Mastercard

3 How do I know the information I enter during checkout is secure?

All exchanges of customer information are secured using 128-bit SSL encryption.
Customer Credit Card information is never stored/or retained in the database. This information is passed to the processor and then discarded.
Communication between the processor and The eLearning Center is also encrypted with 128-bit SSL encryption.
The eLearning Center is fully PCI and CISP compliant.
(http://www.pcicomplianceguide.org/aboutpcicompliance.html)
(http://www.t3i.com/certification/visa-cisp.asp)

4 How will refunds for vendor courses be handled?

There is no refund after the student has received access information for their course.

5 Other Questions or Comments? (General and/or Technical)

The eLearning Center for Northeastern State University, Broken Arrow

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